Privacy Policy

Effective {{TODO: effective date of the legal pages}}

How Above All Pool Services handles the information you give us on this website.

The short version. We collect only what you type into the quote request form. This website has no analytics, no advertising tools and no cookies. We don’t sell your information, and we don’t share it for advertising.

Who we are

This website is run by Above All Pool Services (“we”, “us”), a pool service at {{TODO: business mailing address to publish (owner choice)}}, Murrieta, CA 92562. The business is owned by {{TODO: legal owner of the business (person or company name)}}.

What we collect

What you send us

If you use the quote request form on this website, we receive what you type into it:

Your name and phone number (required, so we can call you back)
Your email address (optional)
The city or ZIP code of your pool (optional)
Anything you write in the message box

If you call or email us instead, we receive whatever you tell us. Please don’t put payment card numbers, passwords, Social Security numbers or other sensitive details in the form or the message box. We don’t need them to answer your quote request.

What our website host collects automatically

This site is hosted by Cloudflare (opens in a new tab). Like almost every web host, it processes basic technical data to deliver the pages and to defend against attacks: your IP address, browser and device type, the page you asked for, and the date and time. We don’t add any analytics or tracking to that, and we don’t use it to identify you.

Google Maps, only if you ask for it

The map on this site stays empty until you press Show Google map. When you do, your browser loads Google Maps, and Google Maps receives your IP address and browser details and may set cookies. That is governed by Google’s Privacy Policy (opens in a new tab) . If you never press the button, nothing from Google loads.

What we don’t collect

No payments or card details. This website doesn’t take payments.
No accounts, passwords or sign-ins.
No precise location, and no data from advertising networks or social media.

How we use it

To answer your quote request and contact you about it, by phone or email.
To keep ordinary business records of customer contact.
To keep the website secure and working, and to meet legal obligations.

We use your phone number and email address only to answer your quote request. Using the form doesn’t sign you up for marketing calls, texts or emails.

Who we share it with

We don’t sell your personal information, and we don’t share it for cross-context behavioral advertising. We share it only with:

Your email provider and ours. The form currently opens your own email app with your quote request filled in, so your message travels by email like any other.
Cloudflare, our website host, as described above.
Google Maps, only if you press Show Google map.
Authorities or other parties when the law requires it, to protect someone’s safety, or as part of a sale of the business.

This website doesn’t allow other companies to collect personal information about your online activity over time and across other websites, with the one exception of the Google map you choose to load.

Cookies and Do Not Track

We don’t set cookies. See our Cookie Policy. Because this website doesn’t track you across other sites, there is nothing for a browser’s “Do Not Track” or Global Privacy Control signal to turn off, so every visitor is treated the same way.

How long we keep it

We keep quote requests only as long as we need them for the purposes above. Retention period: {{TODO: how long the business keeps form requests}}.

Your choices and rights

You can ask us to tell you what personal information we hold about you from this website, to correct it, or to delete it. Email {{TODO: public email}} or call (951) 834-3937. We may need to confirm it’s really you before we act, and we’ll answer within a reasonable time.

California privacy laws give some residents extra rights, such as the right to know, delete and correct personal information and to opt out of its sale or sharing. We don’t sell or share personal information, and whether or not those laws apply to this business, we will honor a reasonable request to access, correct or delete what we hold about you. We won’t treat you differently for making a request.

Security

This website is served over HTTPS, and we keep the information we receive to the people at the business who need it. No method of sending or storing information is perfectly secure, so we can’t promise absolute security.

Children

This website is for adults. It isn’t directed to children under 16, and we don’t knowingly collect information from them.

Links to other websites

This website links to other sites, such as Google, Facebook, Yelp, Nextdoor. Those sites have their own privacy practices, and we don’t control them.

Changes to this policy

If we change this policy, we’ll post the new version on this page with a new effective date. If a change is material, we’ll say so near the top of this page. This version took effect on {{TODO: effective date of the legal pages}}.

Contact

Questions about this policy? Email {{TODO: public email}} or call (951) 834-3937.